Privacy Policy

At My Design Case, we are committed to safeguarding the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services. By accessing our website or purchasing our products, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

    • Personal Information: When you place an order with us, we collect personal information such as your name, email address, shipping address, and payment details to process and fulfill your order.
    • Uploaded Images: If you choose to personalize your mobile phone case with an image, we collect and store the image you upload for customization purposes.
    • Usage Information: We may collect information about your interactions with our website, including IP address, browser type, pages visited, and timestamps, to improve our services and enhance your browsing experience.
  2. How We Use Your Information:

    • Order Fulfillment: We use the personal information you provide to process, fulfill, and deliver your orders, as well as to communicate with you regarding your order status and updates.
    • Customization: The images you upload for personalization are used solely for creating your customized mobile phone case according to your specifications.
    • Customer Support: We may use your contact information to respond to your inquiries, provide assistance, and address any concerns you may have.
    • Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and promotions. You have the option to opt-out of receiving marketing communications at any time.
  3. Data Security:

    • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
    • All sensitive information provided during the ordering process is encrypted using Secure Socket Layer (SSL) technology.
    • However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  4. Disclosure of Information:

    • We may share your personal information with trusted third-party service providers who assist us in processing orders, delivering products, and providing other services necessary to operate our business.
    • Your personal information may be disclosed in compliance with legal obligations, to protect our rights or property, or to prevent fraud or harm.
  5. Retention of Information:

    • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    • Uploaded images used for customization purposes may be retained for a reasonable period to facilitate reorders or address any quality issues.
  6. Children's Privacy:

    • Our products and services are not directed at individuals under the age of 13. We do not knowingly collect or solicit personal information from children without parental consent. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately.
  7. Your Rights:

    • You have the right to access, correct, update, or delete your personal information held by us. You can do so by accessing your account settings or contacting us directly.
    • You may also request that we restrict the processing of your personal information or object to its processing under certain circumstances.
    • If you have consented to receive marketing communications, you can opt-out at any time by following the unsubscribe instructions provided in the communication or by contacting us.
  8. Changes to this Privacy Policy:

    • We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
    • We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
  9. Contact Us:

    • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact email/phone number].

By using our website and services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. Thank you for trusting My Design Case with your personal information.

Contact form